Reviews

Recent reviews from our customers who enjoyed their time at The Waterside


TripAdvisor Restaurant Diary Facebook Google

 

Raymond – 18th June

A nice surprise. My wife and I spent a lovely weekend at this hotel to attend a wedding. The first surprise was the size and quality of the room. Its one of the nicest and comfiest rooms I’ve ever stayed in with a large king size bed and a large bathroom with a spa bath and shower.

The views over the beach and the Clyde estuary were stunning even when the weather was wet.

The wedding organisation and the staff attention was second to none and we were provided with delicious meal well above the standard you would expect.

The predominantly young staff worked very hard and kept their smiles late into the night.

The excellent breakfast allowed us to leave with full stomachs and a lovely memory, we shall go back again.

 

Summerbaby – 13th June

Amazing hotel. We booked here for 2 nights in a deluxe double room with sea view which was beautiful inside and was very comfortable and cosy . Staff were very friendly and helpful. The hotel itself was modern and bright . The breakfast was also very good and had lots of choice . Would definitely come back.

 

Hunts – 7th June

We are just back from our friends wedding which took place in the Waterside Hotel. I cannot praise this hotel enough!! From the reception staff to the cleaners to the wedding staff they were all first class. We were allowed to check in early on arrival as the wedding was 2pm. They were very accommodating. The wedding was outside as the weather was fantastic and it was a great place to get married. The reception was amazing with the food top notch. We had an amazing day from start to finish. The breakfast this morning was also a high point!! I would also say the rooms here are absolutely stunning and the finishes inside them are of a very high standard. If you are lucky enough to get one overlooking the beach/sea they are well worth experiencing!! We were lucky enough to also get a look in the suite used for the bride and groom. It was absolutely stunning. I cannot recommend this hotel enough. It is definitely worth going too and we will certainly be back!!

 

Jaqueline 21st May

Firstly I cant believe the wedding is over....however the waterside has given us memories to last a lifetime. From 2pm day before of Emma and Roberts wedding i cannot fault staff in this venue nothing was a problem....helpful and happy to help. Rooms were beautiful and even though we had to change rooms next day(as there was a wedding on that evening)they helped us move everything. The honeymoon room was massive so there was loads room for bride bridesmaids videographer photographer hair makeup ...list goes on.


Ryan you are a credit to the waterside your no flap attitude was great you smiled all day(even if you thought otherwise you would never have known)haha as was stacey(hope name was right) in the evening. From getting bride down on time to calming her and making sure there day was perfect. Food was lovely and warm served with no fuss even when there was table dances going on around them lol. Setting up in the evening was so quick and reception started on time.

 

Lastly a massive thankyou to karen seeing your face beaming in the room before emma went downstairs was lovely you were there the day they booked the wedding (and emma thinkin you were her personel wedding co-ordinator)haha. Karen and Malcolm ...you have created a beautiful venue and chosen great staff from front desk to house keepin to bar staff and managment

I would have to hesitation in recommending this venue to any bride to be it was fantastic. Thankyou �

 

World Traveler 20th May

Beautiful Hotel Stayed here for business for a few nights and had such a relaxing time. I decided on 2 of the days to just work in my room which overlooked the coast. Food good, service good. Def come back when i am next in Scotland. Location is also great for you to go running along the beach if you choose too!! :-)

 

Vicki 17th May

We just happened to be driving by this gem of a place on our way home from Kelburn castle and so glad we did !! The food was amazing we had the two course for £15 we had the fish and chips and sticky toffee pudding and it was amazing the staff are friendly and efficient and the service was fast and the view of the sea was beautiful the outdoor seating area was as beautiful will a lovely veranda decking area to sit at with a beautiful garden with lovely palm trees almost felt like We were in the Mediterranean with the sun beating down on us this is a lovely place the inside and out it just gorgeous and would highly recommend anyone looking for food or beverage to stop and enjoy!’

 

Brilliant – Scott 17th April 

Amazing service, in particular the barman Adam made the experience excellent. He makes a great French martini.

 

Maureen 13th April 

I was at The Waterside Hotel today with my family. We love the decor and the beautiful situation. The food was a high quality and a great variety of choice was offered. The staff were very warm and welcoming and our waitress was helpful throughout. I'd highly recommend that my family and friends visit. I'm already planning my next visit.

 

John M Robertson reviewed The Waterside – 10th April

Had an amazing time at this hotel. Expectations were just a hotel but they blew that out the park, amazing big rooms lovely sea view and view of Arran “if you go deluxe” 

And I couldn’t even finish dinner. Breakfast was amazing also whether you eat the continental or cooked or all like me  😍hopefully be back very soon x

 

Owen O'Neill reviewed The Waterside – 10th April

This place is amazing. Excellent food, service and rooms and views are stunning. Exceptional experience, we will be back

 

Linda – 4th April 

I had booked for us to go for lunch we arrived approx 15 mins early  so we were expecting to wait possibly at the bar, but, we were taking straight to our table, and had our lunch from the light menu, which was fab! especially the cheesecake, it was an Easter egg cheesecake!! Service was quick and very friendly, we hadn't been here before so we were pleasantly surprised to say the least, so will definitely be going back there again. Well worth a visit.

 

Angela – 3rd April 

Yes yes yes

Have visited plenty of times and never been disappointed. Their menu is plentiful and yummy. Love sitting in the gardens when we get good weather lovely view

 


Sign upfor Exclusive Offers

Plan Your Wedding

Plan your dream day with the wedding experts at the Waterside Hotel. Simply fill out and submit the form below and a member of our Wedding Team will be in contact.

Restaurant Booking

Ardrossan Road · West Kilbride · Ayrshire · KA23 9NG  ·  Tel: 01294 824414

Choose Your Language